Alert tones and indicators on the Huawei P 10 Lite are not working?

Above is already my problem. I have everything in the settings. But neither WhatsApp nor other notifications are displayed acoustically or optically. I'm not a smartphone - newbie and in the beginning everything went smoothly. Who can help me? I thank you in advance.

Secure contacts and pictures. Then set to factory condition.

Thank you for the fast answer. How do I secure contacts and pictures? And how do I then reset to the factory state?

Sabine, laugh

I'm sure that you can serve any app better and faster than me. Just to write something about the messenger is the horror for me.

But still. I fix something inc. Replacement with a Leister. (Hot air).

Fortunately, you have an Android device.

Connect it via a micro USB cable to your laptop / PC. It is recognized as an external drive like a hard drive. There you have access to all directories. Pictures, etc. Copy to PC.

Then go to "Settings / Preferences." There's then somewhere "factory reset."

Now I have it Huaweih P7.

"Settings / back up and reset."

If you have a second cell phone with all data and contacts, the Huaweih recognizes when installing via Bluetooth an adjacent device and takes over all data on request.

Thanks Mario!

Sabine, you do not believe how much I'm looking forward to hearing from you.

If you have already tried everything, open the app HiCare, which should be preinstalled on your phone. On the start page is the top right corner in the hotline icon, where you have the opportunity to write online and call for free. They can definitely help you.

For me that goes without saying! 😊

Thanks, Jerry!