HUAWEI P20 Pro display broken. Monitor only goes black when UNLOCKING (via HDMI + mouse. USB HUB), what could be the reason?

Na
- in P series
1

As described above, I wanted to save my data by connecting the broken mobile phone to a monitor via USB HUB and using a mouse, which works UNTIL I try to unlock the screen, then it keeps going black

Is that a protective function? Is there a solution?

Ba

On some smartphones, unlocking is made unrecognizable on the lock screen. Either the image is black or an alternative image is displayed.

If you're not currently using a pattern, you can also enter your PIN or password using a keyboard. With Enter or Space you should be able to skip swiping. Then type in a PIN or password and confirm with Enter. You should now see your home screen.

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