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I have a problem with my rather young Huawei Y6. I no longer hear the other person when I talk on the phone, but he still hears me. Everything works on loudspeakers, but not on normal calls. The normal telephone speaker is also not dirty.
If you still have a guarantee, send it in
It may be that a friend or acquaintance on your contact list has come into conflict with the law.
Save data Factory setting.
Try if you can make a voice recording, if not then the microphone is broken and the cell phone has to be repaired, if it is not yet 6 months old it has to be handled by the dealer from whom you bought it, that would be a warranty repair.
You may be able to use the volume keys to change the volume when making calls without a hands-free speaker, make it louder during a test call.
Call the test call contacts on Skype or Teams, then you can check whether you hear the voices.
Restart your cell phone. Make all updates that are available in the system settings for the mobile phone. Check in the settings whether the rights of making calls on the ear speaker are correct.
