Huawei p10 touch screen sometimes freezes and when I turn the display off and on s again how can I completely eliminate the problem?

ni
- in P series
2

Hello So as already described above, the touch of my Huawei p10 often freezes (quite often) z.b. Do not touch at 2 seconds then the touch somehow freezes or can't be used until I turn the display on and on the touch reacts again I was with an expert who told me that I should leave the phone completely empty and run then it should be fully charged in the off mode this I have already done but that did not help also is the display is not dirty exposed to rain or such someone has perhaps a solution how to fix the problem?

ni

I have already made factory reset problem continues to occur

St

Then it should be checked by Huawei, who give 24 months manufacturer's warranty on their phones, if you have not yet 6 months, then the dealer must improve on warranty.