Huawei mate 10 pro is not working anymore?

Be
- in Mate series
8

This morning I was on the road with my huawei mate 10 pro snapchat and all of a sudden it just went out… I've already tried everything but it does not work anymore. When I turn it on, there's still a vibration and the status LED still works. The habdy has so no damage s.display the only thing else that has happened, is that all of a sudden the fingerprint did not work anymore. Can someone help me?

do

Yes, someone can help you: a workshop.

Be

OK thanks.

Sa

Do a hard reset. If you do not like it because of the data loss, but would be one of the few possibilities that you could try yourself.

Op

What does the "everything" mean to you?

Is the battery full?

If so, only one workshop can help you.

Be

How should I do that without display?

Be

Yes battery is full

Op

Then it's either a short circuit or a nasty malware.

You did not have a protection / anti-malware program installed, right?

NEVER forget in the future…

Sa

Let your battery drain. Then you plug it in and load it. If you think it is enough battery charged. Press the volume and power buttons simultaneously. Then you will have to press "Wipe data / factory Reset". Of course, if you still do not get a picture, a workshop is the only option.