I have a mobile phone contract with blau.de and now I get an email where it says: After checking your order, we can offer this device for internal reasons only to the following, individual payment terms. Our personal offer for you:
We can offer you the HUAWEI MATE 20 LITE if you deposit 49.00 euro in advance as a credit balance on your Blue customer account by 12.02.2019 at the latest.
If you agree, we ask you to deposit the balance via the link in the e-mail. Thereafter, we will send the device (subject to availability) to your delivery address immediately.
What's that about? And how can I counteract this?
Are you sure you have a contract? For me, that sounds like you have applied for the conclusion of a contract. The provider has checked this and has come to the conclusion that he does not want to accept the application.
Therefore, he makes a new offer. Can take or leave now.
That sounds weird. I would not go into that.
Suppose you pay the money. Then there's no longer the phone. Then you stand there stupid.
In writing to tell that you do not need the phone.
Cancel contract if you have previously agreed otherwise.
