My Huawei device (P Smart 2018) can't be reset via the mobile phone itself.
Is there a possibility or a Windows program with which I can reset the device factory?
Like any android about recovery mode…
https://www.appdated.de/2019/01/huawei-p-smart-2019-reset-und-werkseinstellung/
As I said on the cell phone, it doesn't work
That can mean a lot… What exactly is your problem?
If the recovery mode does not work then your cell phone has a problem anyway…
To connect to the PC, your cell phone must still work, then reset via the menu or recovery mode…