Forgotten unlock pattern and button combo does not work?

ba
5

My brother forgot a Huawei PS Smart and his unlock pattern. But we can't reset it to factory settings with buttons, because the switch is pressed in since he dropped the phone. It's also not possible to search Google / mobile because its email address works with this family link and we can't add it to any other device.

Do you know what you can do there?

Un

Possibly. Try the HiSuite. Maybe it goes with it. But the Huawei have a theft protection. Say after reset you have to sign up with the same Google account as before. Another account is not working.

De

Try once again to get the power button from the case back to work. With a pin in the slot of the knob purely and carefully try to freely "jackeln" again…

Otherwise: in the dustbin is still room before taking out Simcard.

Br

Hey make a hard reset on the phone but take out sd and sim card before because of your data and stuff like that

Give in google a huawei p smart hard reset since many instructions came to me also worked and I had fingerprint to unlock and my phone went back to super and was able to set up a new unlock

ba

It's not because the power button is pushed so hard that you can't get it out

Br

Take a needle or something and try to get it out again if that does not work go to a handyfrizen and let's have a look