Tray folders are displayed empty?

Te
3

I have recently had a problem with my Huawei tablet 2 weeks ago everything was still ok. Tablet works perfectly. The tray displays all folders and included files. When I connect the tablet to the PC, it is recognized, I can access internal memory see all folders but all folders are empty when clicking. Have already tried it on three PC's whether win10, 7 or xp always the same. Other Lenovo tablet displays all files on all PC. I already googled but without success. In the tablet, I checked "Show system files" "Show hidden files" without success. I must always update files in a folder I can put the files in the "empty" folder but when I close it and reopen it is empty again. But right on the tray are the updated files.

Wa

It may be that you need to download / install software from Huawei.

I mean I should have done that with my Honor 6A.

Te

Has worked without the software, but then they have installed but still all folders were empty

Wa

Then unfortunately I can't help anymore.