Wi-Fi call / WLAN telephony does not work. What helps?

Im
- in P series
11

I have little or no telephone network in my new apartment and now the solution would be to make Wi-Fi calls on my Huawei P30 Pro (bought October 2020).

However, it does not activate, even if mobile phone and home internet contracts contain this and the function is definitely activated on the smartphone (VoLTE included).

"Forcing" activation by flight mode does not work either.

Does anyone have a suggestion?

Ph

Do you have an internet access and a router that enables WLAN?

Im

Yes, the provider is Vodafone and it is already activated and supported. The same as with the O2 mobile phone contract.

Ph

Is the WLAN switched on on the router, is the WLAN lamp lit?

Im

The Wi-Fi is on, yes! I have already restarted the router and reset the cell phone.

ma

Please call the support of your contractual partner.

Ba

What exactly do you mean by Wi-Fi calls? The Wi-Fi calling option in the Android settings?

Or would you like to be able to use your landline number on your mobile phone?

They are two completely different things.

Im

I mean the Wi-Fi calling option. So I can make calls with my mobile phone number via WLAN. (no WhatsApp calls, but correct calls)

Im

They couldn't really help me either, that's why I wrote this post.

ma

Call again. This can't be it!

The error should be looked for step by step. So every "station" has to be checked whether the signal arrives. The start is with the provider. He has to measure whether there's a signal from the telephone exchange to you. Then continue from device to device.

How should anyone here know?!

Im

I was hoping someone would know a little trick that you can fix it yourself. But then I call support again.

ma

Please imagine an internet pipe like a water pipe leaking water. You have to look for the hole and find it. There can be no trick. You always go from the source to the destination. Above I read, you are already one step further.

Also note the ping command, something ping 4.2.2.1 for the Internet. You ping everything that your devices are: modem, router, cell phone, … IP you have to look up.

Ifconfig / all also helps.