Exchange defective mobile phone in saturn?

I can exchange a cell phone at Saturn which I did not even have 5 days.

I bought the huawei p smart locally and was still funny the same day.

it is not more and have already made hard reset did not bring anything.

That's why I want to exchange the phone for a bug-free.

Is that possible?

It is a warranty case. The device must either be repaired or exchanged. The best way to go and do not forget the receipt.

This is a normal warranty case. Actually, Saturn would have to first use the mobile phone

Send in the repair. Out of goodwill (= voluntary) he can also give you the mobile phone

trade for a new one.

This is a warranty case. That Most likely, the device will be sent in and repaired, you will not get back until the repair is done.

If it was "funny the same day," why did not you bring it back right away?

It happened at 10 pm and on Saturday

and during the week I have no time