It stops and the screen freezes frequently. Although the mobile phone is connected to the Internet, neither Youtube and Netflix, nor Google open. Other apps like WhatsApp or Instagram work normally to slightly limited. Does anyone know where the problem could lie and how to fix it? There can't be too many files on the phone as I regularly delete things.
Incidentally, I've also restarted several times and put the Internet out, but it does not help.
Maybe something got stuck in the system?!
In the worst case, you should try to reset the device to factory settings (previously save data). If the problem persists, there could be a hardware defect.
This turns up when your phone gives up the ghost. A cell phone does not last forever
