Youtube app no longer loads videos?

ca
- in Mate series
3

Moin Leudeee,

I currently have a small problem with my Youtube app for my mobile phone (Huawei Mate 10 Lite). The fact is that the video is permanently on the loading screen (thumbnail and then this loading circle), although I have internet. So I can click on new videos (which also won't load), I can read comments and I can also google something or play something online outside of Youtube.

What could be the problem that the videos stop playing even though I have internet? The latest update is also installed

It greets

a schnitzel

Sa

Reset the smartphone completely to factory settings and set everything up again.

ca

Is that the only way? Because I hired a lot and I don't know anymore that I hired it

Sa

If all other methods fail, then yes. In addition, your settings and which apps you have installed are also saved in your Google account. Then it will be restored.