Fingerprint gone?

Vi
- in P series
7

On my Huawei P10 lite, my fingerprint has not been in my settings for a few months, it's just gone and I can't save my finger or unlock my phone with my fingerprint.

Bl
-1

Then unlock it with your pin and retype your fingerprint, where is the problem?

Ja

Did you update recently?
This problem was already a few months ago.

https://www.android-hilfe.de/...77230.html

You may find solutions here.

How old is your Huawei? Maybe the warranty still applies, otherwise you can sometimes turn to the support.

Deutschland.Hotline

800 7788 6633

Monday to Sunday from 0 to 24 clock reachable

German English

https://consumer.huawei.com/...ontact-us/

Ta

"[…] and I can't save my finger […]"

am

Save data Factory setting

Vi

The problem is that the fingerprint is no longer in the settings, the function is simply no longer available.

Vi

I already did that, so completely rested the phone

am
-1

Then hardware is broken. Warranty.