I bought a used huawei p smart 2019. The previous owner reset it to the factory setting. However, I now have the problem that I need an unlock pin for the device. However, the previous owner no longer knows this pin and I wanted to ask how I can proceed to bypass this pin? Otherwise, the cell phone is worthless.
Maybe in recovery mode.
So if the cell phone is completely off, press the home button at the same time for approx. 3 seconds and then reset
If the thing was set to factory settings there's no pin to unlock the device. See if this is really your cell phone.
If it was reset, there should be no PIN inside. Sounds more like you were sold a stolen cell phone.
Could it be the Google backup?
If so, it can no longer be unlocked without the previous owner's Google password.
Otherwise read the link
Yes exactly the google backup. I bought the cell phone from an older man about 40 years old from ebay classifieds. And he says he forgot the pin
I've already tried and can't
I bought the cell phone on ebay classifieds from an older man about 40 years old. I don't thank you for stealing it
Without his Google data you won't get unlocked, you will need his Google password.
If he can't give you that then he'll have to take it back and give you the money back.
I once wrote to him, it can also be unlocked via his Google account. He said I should come over and he then enters his data because he does not want to give me his password, which I can understand
