New Huawei P20 display broken?

Ly
- in P series
4

Have since Friday my new mobile phone contract, to the Huawei P20. So far, everything went smoothly until a few minutes ago. I just looked at my phone and suddenly there are some white stripes in the display that run vertically from top to bottom on the display. I did not fall off the phone or anything else. I tried now to reset the phone to factory settings but without success, the stripes are still there. Has anyone ever the same problem and maybe has a solution?

Xy

Go to the store where you have the contract and received it. Claim a warranty case, if necessary It will be exchanged.

Ly

Is an online service, they do not have their own shop, I'll have to call bad or bad, it seems to be a technical error and no one who has been caused by me, then the exchange should be no problem.

Xy

Then do it by email or by postbrief. Wait for an answer and send it back. Furthermore, you still have the alternative "withdrawal of the online business"

di

Is there any news? My P20 also shows the same symptoms since today.