I got a Huawei nova and find menu point fingerprints not who has a similar problem
Believe you have to first take a normal locking system such as PIN or password.
So if you do not find it under the settings (not even in the settings for the lockscreen password) then it could be broken
Already done but he does not ask for fingerprints
Oh, okay, too bad…
Even after factory settings is not set up in the tutorial fingerprint? Then he is vmtl broken (90% sure). Best exchanged
Yes, do not ask, bought it used second hand…