I signed a contract about 8 months ago. It contained a Huawei Mate 10 lite and a SIM card with 8GB.
Now the Huawei was broken by own fault relatively quickly, whereupon I wanted to get a Note 9 from the same provider. Since he thought that I could not get a grade 9 over O2. Also with contract and SIM (12GB)
But now I pay 2 phones of which I only use one. The Telekom SIM I need not synonymous because O2 provides more data.
I have the Huawei Mate 10 lite insurance to pay in case of damage. Now my question. If I let the Huawei repair (display break) and go along with SIM card then I can cancel the contract then and return the things. If not, can I at least return the SIM and only pay off the phone? Or generally somehow the costs for the Telekom contract lower because I'm also o2 customer?
Sure, you can give it back. But that does not change the fact that you have to pay the rest of the contract.
What do you not understand by the word "contract"?
You pay 2 contracts - it stays that way. The telecom contract should terminate in due time, i. Mind. 3 months before; as long as you pay.
And with SIM card go there I can terminate the contract then
How should anyone here know what is in the contract that you have concluded, in particular, which notice periods and conditions you have agreed?
Read through the contract and the terms and conditions that you have signed!
Out of all answers, this is one of the most rude. I would recommend you to write nothing at all to other people and not drive you around here. I really do not like it.
I almost thought so. The guy from the branch wants to give me only very limited information and seems very rude. That's why the question. I will repair and sell the phone and terminate the contract as soon as possible. Could have given a loophole.
Nonetheless, he is right!
You have signed a contract with which you undertake to pay the sum x to Telekom for the duration of the agreed term monthly.
you can of course - property on the phone assuming - sell this and use the money to pay the monthly installments at Telekom… The telecom itself has neither the card nor the phone use
P.S.:
I would first terminate the telecom contract in due time at the earliest possible date!
The guy from the store wants to give me only very limited information
You should already have all the information you need.
Sorry, he's right, or do you want to censor the answers first?