What to do if at WhatsApp this media file does not exist on the internal storage or download failed?

Me
5

I switched off my phone once completely. When I switched it on again after about 1 to 2 hours, I could not open a media file. Be it a voice message, a photo or a video. It always indicated sorry this file does not exist on the internal memory. In the status of other stand download failed. I hope you know what is going on or can give tips. PS: I have already looked at the updates of the individual apps. There's no update. Or is it because I have a Huawei? I hope one of you can help me! I would be very happy πŸ™‚!

Pe

My Huawei works flawlessly and perfectly.

Even if I turn it off 😜😁😎

Bi

You seem to have an app installed, which automatically cleans your phone of garbage.

Look in this app in the settings whether WhatsApp media files should also be deleted automatically.

Bi

My Ulefon too.
But how does that help the questioner? ♂️

Pe

I answer a subquestion of the questioner!

"Or is it because I have a Huawei?"

Bi

Sorry - I have read over it!