My mobile hangs up?

Ba
- in Y series
10

I have a Huawei Y7 2018 and my phone hangs over and over again but only when I play games I would be happy to help

St

Do you clear the cache daily?

Ba

No, how is that possible?

St

Go into the settings, there to internal memory and then to cache, which you can delete completely. Do you have a cleaner app on the phone? If so, then throw them down too.

El

He can also just restart the phone, has the same effect

St

This does not clear the cache, but that may be the problem.

Ba

That did not help it still depends

St

Then you only have a reset, but previously secure data via Google, after the reset you have to unlock the phone on your Google password again. The reset goes in the settings on backup and reset

https://support.google.com/...9582?hl=de

https://drfone.wondershare.com/de/android/android-backup-to-pc.html

Ba

Is there perhaps another possibility because as I played earlier everything worked fine but then maybe I did something in the settings and now it depends only on games

St
El

You can still set it to factory settings, but deletes everything on mobile phone