Huawei P20 Pro 128GB crashed?

Fe
- in P series
2

I bought the Huawei P20 Pro, Dual Sim 128 GB a few days ago… There were the first "bugs" in the "Do not disturb function" but were actually fixed with yesterday's update. Suddenly, without anyone being close to the settings, the phone went into "Smart Recovery Mode" (or something like that) and did a COMPLETE system reset… Now ALL is gone, my pictures, videos apps, just everything… How do I at least get my videos and pictures? I was on 07.09. In the stadium and have made great pictures there, which I really want to have again

Tr

If you do not have the pictures in a cloud or on an SD card, they are unfortunately completely gone, you should anyway regularly save your data on a PC.

why exactly your cell phone has sat back I can't judge from 'here' '.

Incidentally, the smart recovery mode is the emergency system for android devices, but manueel must be operated, you have before your phone reset has seen such a black window with white and partially colored lines of text?

I'm sorry for you and your pictures.

Fe

The mobile phone is unfortunately not expandable with SD. Are there any possibilities to restore the whole with recovery programs or the like? What causes could be the self-contained and above all Sudden Reset?