Huawei P8 Lite takes blurred photos?

ja
- in P series
1

My girlfriend has bought a huawei P8 lite and a new sim card.

At some point during the registration process, she will be required to photograph her passport…

However, the photo is so blurred every time that you can actually see clearly only the passport photo.

Does anyone have any idea what that might be? Setting thing, hardware error or the same?

With friendly greetings

Ci

The mobile camaras all have an auto-focus, i. They automatically focus. If this does not work for this HUAWEI absolutely, there are exactly two error causes in my opinion:

The lens is dirty (fat finger, transport / storage dirt
The lens is defective - the phone should be replaced immediately (warranty)